Tips
- If you’re using another phone, tap Can’t get in? → Ask the team or contact support from Phone → Support.
Reopening a locked account
Next step
Related
- My account is lockedWhat it is A locked account cannot be used until you reopen it. How to reopen your account 1. On the phone that locked the account, tap 🔓 Reopen it now on the login screen. Answer your owner question…
- Appeal an age lockWhat it is If your account is locked because of its date of birth, you can appeal if you entered the wrong year. How to appeal 1. On the login screen, open the age-lock appeal. 2. Enter your username,…
- I can't log in or I forgot my password…ter changing your password. - A password reset can’t open a locked or suspended account. Tips - If you’re signing in inside X, Instagram, Facebook, TikTok or Snapchat, open lagoslife.app in Safari or…
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Last updated 4 Nov 2026 · Handbook version 59 · Applies to the game as of 4 Nov 2026 (build 1793797350)