I can't log in or I forgot my password

What it is

You can reset your password if you can’t log in.

How to reset your password

1. On the login screen, tap Forgot password.
2. Tap With my email to get a reset link. The link lasts 30 minutes. Check your Spam folder if you can’t find the email.

Rules & numbers

• Changing your password logs you out on every other phone.
• You can send at most ₦2m for 24 hours after changing your password.
• A password reset can’t open a locked or suspended account.

Tips

• If you’re signing in inside X, Instagram, Facebook, TikTok or Snapchat, open lagoslife.app in Safari or Chrome instead. Those apps may forget your login when you switch apps.