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Someone took my account

What it is

If someone else gets into your account, report it so you can regain access.

How to report it

  1. Keep the ticket code. If you’re asked a question, answer it under Can't get in? → Check a ticket.

Rules & numbers

  • Sending money is limited for 24 hours after you set a new password.

Tips

  • If you’re still logged in on your own phone, tap Settings → Security → 🔒 Someone stole my account to lock your account.

Next step

Related

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Last updated 4 Nov 2026 · Support Playbook version 17 · Applies to the game as of 4 Nov 2026 (build 1793797350)