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Lagos LifeWiki · How to playPlay

What support can’t do

What it is

Support can’t give you game money, items or refunds inside the game.

Tips

  • For a refund on a real-money purchase, contact the store or payment provider.
  • If you ask about your Money history, send a screenshot from Bank → Money history.
  • Game money can’t be cashed out or sold. Be careful of anyone offering to do this for you.
  • Support will never ask for your password, ticket code or money.

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Last updated 4 Nov 2026 · Support Playbook version 17 · Applies to the game as of 4 Nov 2026 (build 1793797350)